Communication Mastery

৳ 3000


Overview:

This high-energy program is designed to focus on the foundation of communication skills: listening, asking insightful questions, and recognizing the power of non-verbal communication. Participants will learn how to build rapport using simple NLP techniques such as pacing and leading which can translate into positive results.

Participants will learn how to combine voice tone, and body language with language that engages others. Using a four-point communications model, the participant will be able to communicate their messages more clearly, confidently, and effectively.

Course objectives:

 By the end of this training course participants will be able to:

  • Communicate confidently and assertively.
  • Engage better with others by listening more effectively and asking insightful questions.
  • Use techniques to build better rapport with others.
  • Combine tone of voice, and body language with the right language to communicate the intended message more clearly.
  • Use four principles to communicate with impact.
  • Target audience: 

    Business professionals who wish to polish their communication skills

    Delivery methods:

  • Self-discovery and critique
  • Group exploration and facilitator-led discussions
  • Game-based learning
  • Practical exercises
  • Best practice theory exploration
  • Course outline

    Module 1: How Well Do You Communicate?

  • How well do you communicate?
  • What makes a great communicator?
  • Four basic principles of communication
  • Module 2: Use Engaging Language

  • Focus on behavior, not personality
  • Be specific
  • “I” messages and owning your language
  • Module 3: Use the Power of Questions

  • Controlling a conversation
  • Different types of questions
  • The questioning funnel
  • Module 4: Use Active Listening

  • Evaluate your listening skills
  • Listening and empathy
  • Active listening
  • How to listen better
  • Module 5: Use Non-Verbal Communication and Build Rapport

  • Importance of rapport
  • Matching non-verbal communication
  • Importance of body language
  • Competitive review game

    Other Features:

    International Standard Modules

    Post-training follow-up for one month.

    Students’ handbooks will be provided.

    Fun learning game

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