Communication Mastery
Overview:
This high-energy program is designed to focus on the foundation of communication skills: listening, asking insightful questions, and recognizing the power of non-verbal communication. Participants will learn how to build rapport using simple NLP techniques such as pacing and leading which can translate into positive results.
Participants will learn how to combine voice tone, and body language with language that engages others. Using a four-point communications model, the participant will be able to communicate their messages more clearly, confidently, and effectively.
Course objectives:
By the end of this training course participants will be able to:
Target audience:
Business professionals who wish to polish their communication skills
Delivery methods:
Course outline
Module 1: How Well Do You Communicate?
Module 2: Use Engaging Language
Module 3: Use the Power of Questions
Module 4: Use Active Listening
Module 5: Use Non-Verbal Communication and Build Rapport
Competitive review game
Other Features:
International Standard Modules
Post-training follow-up for one month.
Students’ handbooks will be provided.
Fun learning game
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